Communication -- Multicultural Workplace

"As the world gets smaller, understanding country-specific differences becomes a business imperative..."

from: Frauenheim, Ed. "Crossing Cultures." Workforce Management. Nov. 2005, Vol. 84 Issue 13, p1-3.

Books
Articles
e-Resources
Information Guides

Books

Some recommended books with tips on communicating in a multicultural workplace are below. Search Euclid for a complete list.

Crosstalk : communicating in a multicultural workplace

Guide to cross-cultural communication

Guide for internationals : culture, communication, and ESL

Cross-cultural competence

Culture and demography in organizations

The cultural context in business communication

International perspectives on organizational behavior and human resource management

Dun & Bradstreet's guide to doing business around the world

Working across cultures

Articles

These articles focus on ways to enhance communication in a multicultural workforce. For additional articles, search the recommended e-Resouces below.

Frauenheim, Ed. "Crossing Cultures." Workforce Management. Nov. 2005, Vol. 84 Issue 13, p1-3.
Locate using ejournals@emory

Earley, Christopher, and Mosakowski, Elaine. "Cultural Intelligence." Harvard Business Review. Oct. 2004, Vol. 82 Issue 10, p139-146.
Locate using ejournals@emory

"International E-tiquette." Entrepreneur. Dec. 2005, Vol. 33 Issue 12, p118-119.
Locate using ejournals@emory

Wilcox, Deborah, and McCray, Jacquelyn. "Multicultural Organization Competence Through Deliberative Dialogue." Organization Development Journal. Winter 2005, Vol. 23 Issue 4, p77-85.
Locate using ejournals@emory

Johansson, Frans. "Masters of the Multicultural." Harvard Business Review. Oct. 2005. Vol 82 Issue 10. p18.
Locate using ejournals@emory

e-Resources

EIU Emory/Economist

This includes eight Economist Intelligence Unit databases: Economist.com, Viewswire, Industry Briefing, Business Briefings, Country Reports, Country Profiles, Country Commerce and Country Finance.

To enhance your understanding of international issues, consider reviewing EIU resources such as:

Business Briefings: newsletters that provide the latest business conditions in each region of the world.

Country Finance: developments in the world's 42 key financial markets.

Economist.com is a leading weekly magazine covering global business and politics.

Business Source Premier

This e-Resource contains articles from over 8,500 scholarly business journals with a variety of communication focused articles.

Search Business Source Premier using subject such as:

diversity in the workplace

intercultural communication

cross-cultural differences

multiculturalism

culture

and add subjects such as

communication

business

best practice

Search these subject terms using the format SU "diversity in the workplace"

ABI/Inform

ABI/Inform contains over 1000 business focused journals. Search this e-Resource using subjects such as:

workplace diversity

cultural differences

multiculturalism

pluralism

and add subjects such as

business

studies

Search these subject terms using the format SU(workplace diversity)

Information Guides

You may also want to review information presented in these related information guides:

Diversity in the Workplace

Demographics