Operations Management — Citations
Whenever you quote or base your ideas on another person's work, you must document the source you used. Even when you do not quote directly from another work, if reading that source contributed to the ideas presented in your paper, you must give the authors proper credit. *
Why You Need to Cite Your Sources
- To make your argument stronger. Doing research on an issue strengthens your position because it shows you have engaged with other positions on your topic and incorporated them into your thinking
- To give credit to those people whose ideas you are using in your paper
- To avoid p lagiarism
- To distinguish other people's ideas/words from your own ideas and words.
- To allow your readers to verify your claims and get more information from the source materials
There are many citation styles. A few of the more common ones are Chicago Manual of Style, American Psychological Association (APA) style, Modern Language Association (MLA) style and American Sociological Association (ASA) style.
How to Cite Your Research
Market Research Report from a database
- Citing Business Databases in APA Style
- This site, from the University of North Carolina - Greensboro, uses the American Psychological Association (APA) style
- Click on the database where you retrieved your report to see the correct citation style.
Census data - American FactFinder
- If you insert a zip code on the opening page of American FactFinder, under "Fast Access to Information" and you retrieve a demographic profile of your zip code, here is how you cite the information:
- U.S. Census; Census 2000 Demographic Profile Highlights; Zip Code Tabulation Area 30322; generated by Your Name; using American FactFinder; <http://factfinder.census.gov>;(06 April 2008).
- Remember to insert your name, the zip code you searched and the date that you retrieved the information
- If you use other data sources on the site, look here for citation styles.
First Research - Industry Profiles
- First Research. (2008, March 3). Industry Profile Drugstores. Retrieved April 8, 2008 from First Research database.
- Please note: March 3 is the date on the industry profile.
Journal Article found online
- Example: (2007, January 24). Media: Living TV creates hair-salon push. Marketing. Retrieved July 20, 2007 from Factiva
- Format: Author, A. A., & Author, B. B. (Date of publication). Title of article. Title of Online Periodical, volume number(issue number if available). Retrieved month day, year, from http://www.someaddress.com/full/url/
Newspaper article with no author
- Ad Notes (2007, July 20). The Wall Street Journal, p.B3
Books by a Single Author
Bassett, G. (1992). Operations management for service industries: competing in the service era. Westport: Quorum Books
Books by two authors
Bendoly, E. & Jacobs, F, (Eds.).2005. Strategic ERP extension and use. Stanford: Stanford Business Books.
An additional site for your reference:
University of California Berkely Library Style Guides
