Spotlight on Customer Service
Throughout the year the Business Library highlights books on timely issues. This spotlight features books on customer service.
Use EUCLID, the library catalog, to search for the availability of these titles. STACKS indicates that the book is available and located on the 7th floor of the Woodruff Library. Use your EmoryCard to check them out for up to 30 days from the Circulation Desk on Level 3.
Customer Satisfaction Research Management /
Allen, Derek
HF5415.335 .A432 2004
Researching Customer Satisfaction & Loyalty /
Szwarc, Paul
HF5415.335 .S98 2005
